Library Services During our Phased Reopening

Updated June 4, 2021

Welcome Back!

Effective Monday, June 14th, the Jones Library building will reopen to the public! Our initial hours will be Monday through Saturday from 1pm to 5pm.

The Munson Library and North Amherst Library will continue to offer outdoor holds pick-up only.

During Your Visit...

  • Please wear a mask over your nose and mouth
  • Please maintain 6 feet of distance between you and others
  • Please limit your visit to 30 minutes
  • Please observe posted room capacity limits

Available Services

  • Browse our collections
  • Borrow items
  • Pick up holds
  • Get a library card
  • Use a computer
  • Copying, scanning, and printing
  • ESL tutoring
  • Visit our Special Collections Department by appointment only

See also: What to expect in our Kids Room

Services Not Yet Available

  • Seating
  • Newspapers
  • In-person programs
  • Meeting room use
  • Technology assistance

Our phased reopening plan (PDF) is carefully crafted to prioritize the safety and well-being of both staff and patrons. Our goal is to gradually restore library services while ensuring the health of our community. This cautious approach will help us meet stringent health and safety procedures as we reopen the library building. Thank you for your patience and understanding!

We look forward to seeing you at the Jones Library!

Contact Us

Email Icon

Renew an Expired Card

Email Icon

Get a Library Card

(Amherst residents only)

Email Icon

Request a Book Bundle

(kids or young adult books)
Phone Icon

Call our Reference Desk



Effective Monday, June 14th, the Jones Library will be open for indoor browsing, borrowing, and holds pick-up.

Our branch libraries will continue to provide outdoor holds pick-up. If you currently have materials waiting to be picked up at Jones but prefer outdoor pick-up, we are happy to send your holds to one of our branches for you to pick up there. Select the branch below for details.

If it will be difficult for you to pick up your holds during our phased reopening hours, we are happy to make other arrangements. Please contact us at or 413-259-3092.
Outdoor Holds Pick-Up at Munson
Outdoor Holds Pick-Up at North
Homebound Delivery


Effective Monday, June 14th, the outdoor book drop on Amity Street will be open at all times.

The outdoor side entrance book drop, by the driveway, will accept returns when the library is closed to the public. The rear book drop in the Kinsey Garden will no longer be available.

If you are coming into the Jones Library during our phased opening, you will enter through the side door, by the driveway, where you will see a return slot available inside the vestibule.

We may be observing a brief quarantine period on returns. All returns will be checked in within 3 days. All associated overdue fines will be waived when your returns are checked in.


Effective Monday, June 14th, the Jones Library will be open for indoor computer use, printing, copying, and scanning. Computer use will be limited to 1 hour per day. Our staff will be unable to provide much assistance with technology during this phase.

We will continue to offer the following services:
Print from Home
Borrow a Wi-Fi Hotspot
Borrow a Tablet

Ongoing Virtual Programs, Exhibits & Events

ESL Conversation Circles
Virtual Tech Support with Dr. Hank
Burnett Gallery Virtual Exhibits
Genealogy Research Consultation
Munson Library Book & Movie Club

  1. Digital Collections & Resources