Information & Reader Services

Searching for a book? Looking for a reading recommendation? Need research or technology help?

Our Reference team is answering live phone calls according to the following schedule: Mon, Wed, Fri & Sat: 1 – 4pm  |  Tue & Thu: 10am – 6pm. Please leave a voicemail at all other times.

Call 413-259-3096

(our Reference Desk)

Email

(our Reference Desk)

Borrower Services

Have a question about your library account?

Renew an Expired Card

Get a Library Card

(Amherst residents only)

Email

(our Circulation Desk)

Leave a voicemail at 413-259-3092

(our Circulation Desk)

Youth Services

Looking for a book? Need a reading recommendation?

Call 413-259-3091

(our Kids Room Desk)

Request a Book Bundle

(kids or young adult books)

More Options

• General question? Call 413-259-3090 (our main number)
• Branch question? Call 413-259-3095 (Munson) or 413-259-3099 (North)
• Specific staff person or department? View staff by name or a list of departments
• Museum pass? Reserve a pass online
• Think we should own something? Suggest a purchase
• Looking for your next book? Request a personalized reading list
• Prefer social media? Connect with us on Facebook, Twitter & more
• After hours? Our online research and learning tools are always available
• Habla Español? Servicios para hispanohablantes